This micro-credential has been provided at no charge to participants through investment from the Queensland Government as part of the Back to Work program.

Micro-credential Description

Enabling a diverse workforce brings people together and forms part of a business's social responsibility, leading to enhanced creativity, and a range of viewpoints, increasing employee engagement and satisfaction.

The Cultural diversity in the workforce micro-credential provides small businesses with an understanding of diversity and its benefits within the workforce, strategies to develop tailored recruitment campaigns and insight into the wants and needs of employees. This micro-credential explains how to develop and implement an inclusive culture, create a positive team environment and meet diverse communication needs to build a strong and united workforce.

Topics Covered

• Cultural diversity
• Diverse recruitment practices
• Inclusive culture
• Supporting diverse cultural needs