Micro-credential Description

Understanding the correct communication technologies is essential to a business’s success. This course identifies communication tools and correct etiquette including email, instant messenger and video calling applications. The communication technologies course investigates the key aspects of social media and how to use technology applications as part of a collaborative team. It provides knowledge of how to project manage using tools and applications for business success.

Topics Covered

• Identifying communication applications and their benefits
• Understanding of the different types of social media
• Knowledge of collaboration tools and applications
• Understanding of project management application in the workplace.