Communicate Effectively with People with Disability
Communicating effectively with people with disability micro-credential: providing small businesses with the context and practical information required to establish and maintain effective communication tailored to the diverse needs of people with a disability.
Communication technologies for business success
Understanding the correct communication technologies is essential to a business’s success. This course identifies communication tools and correct etiquette including email, instant messenger and video calling applications. The communication technologies course investigates the key aspects of social media and how to use technology applications as part of a collaborative team. It provides knowledge of how to project manage using tools and applications for business success.
The Cultural Inclusiveness: Aboriginal and Torres Strait Islander peoples in the workplace micro-credential provides employers with the necessary context, practical skills, and knowledge to foster effective workplace communication and strategies to support positive working relationships.
The Cultural Responsiveness: Aboriginal and Torres Strait Islander Culture in the workplace micro-credential will focus on providing small businesses with the context and knowledge required to explore and respond to Aboriginal and Torres Strait Islander culture and cultural needs in workplaces.
Cyber Security Essentials
The cyber security essentials course provides knowledge on what cyber security is and why it is important. This course debunks myths, identifies facts, and highlights the most common cyber-attacks. The cyber security essentials course identifies potential threats and provides information on how to avoid them. This course explains techniques on how to stay safe at home and in the workplace.
Data Analysis Essentials
The Data analysis essentials course assists in developing the necessary skill required to analyse data including how to evaluate data using processes and methodologies. This course highlights the process of defining questions, establishing measures and the difference between internal and external data. The data analysis essentials course covers data preparations and its benefits, data cleansing and how to interpret and present data results.
Data Security Essentials
The data security essentials course explains the key components of data security, its importance and how data should be maintained. This course identifies common types of incidents, data security versus cyber security and an understanding of how breaches can happen. The data security essentials course details information on data loss and techniques for loss mitigation and prevention.
Digital Data Essentials
The digital data essentials course covers the basics of data, its history, why data is used and how it is collected. This course demonstrates techniques for identifying qualitative and quantitative data and recognising patterns. The data digital essentials course provides an understanding of where data comes from, how it is generated and common data terminology.
Digital Literacy Essentials
Digital literacy is essential for employability, productivity, and effective communication. This course identifies the key aspects of communicating and collaborating using different devices and explains the pros and cons of each. The digital literacy course provides an understanding of the different types of hardware, software, and operating systems and how each one is used to increase productivity.